We base our work on two pillars: firstly, our passion for public relations and public affairs; secondly, our aspiration to achieve quality excellence in strategic planning and the target-oriented use of activities and measures. We aim to get things moving and make a difference for our clients through our efforts and pursue new, innovative avenues to reach their targets. As a result, we use the world of digital communications just as naturally and professionally as analogue channels. A respectful and open dialogue with clients and partners is the foundation of our work. Additionally, we are committed to acting transparently and ethically at all times.
Our commitments: ethics, quality, confidentiality.
communication matters has committed itself to very high standards. Thus, we follow strict internal compliance guidelines for public affairs and the Code of Conduct of the Austrian Public Affairs Association (Österreichischen Public Affairs-Vereinigung – ÖPAV), in addition to the Code of Honour of the Public Relations Association Austria (Public Relations Verbandes Austria – PRVA). Furthermore, communication matters is a member of the international network ECCO International Public Relations Ltd., with partner agencies in more than 30 countries.
We work with a network of specialists in the fields of graphic design, text compilation, conception, photography, video, film, print, internet and new media. We put together teams of specialists from various areas based on the requirements of the project or task at hand.
Austrian PR Quality Seal
Quality is a promise to our clients and has the utmost priority to us. High-quality work includes the continuous development of our service portfolio, as well as optimising internal processes and acting in an ethically responsible manner. We have consciously committed ourselves to quality through official certification because we not only want to talk about such high standards, but also meet them, too. communication matters has been certified according to the internationally established Consultancy Management Standard (CMS) by ICCO since 2004, and was awarded the Austrian PR Quality Seal in 2014.
communication matters is one of only six Austrian PR agencies that has committed itself to ethically correct working methods and places great emphasis on process-related and organisational quality. The Austrian PR Quality Seal helps the agency strive for the best quality and efficiency levels and is an important distinguishing feature for stakeholders, partners and clients.
ABOUT THE AGENCY
communication matters is one of Austria’s leading public relations and public affairs agencies and regards itself as a full-service provider. Our support for our clients ranges from strategic consulting to the carrying out of the communications measures developed – whether classic PR, public affairs or web communications is required. Moreover, our agency has been awarded the internationally recognised CMS standard certificate.
We understand you
We understand you.
We understand communications and the media. communication matters places great weight on strategic communications consultancy and advice. Furthermore, we consult and assist our clients in choosing the communications tools that are appropriate to them. We offer corporate communications, crisis PR, event organisation, internal communications and communications coaching, in addition to classic media work and online PR.
We understand politics.
communication matters supports companies, associations and NGOs in managing their stakeholders, the observation and analysis of political processes, the fostering of relationships to politicians and administrations, and in influencing political decisions. These activities are based on our precise knowledge of the political system and its players.